Ruqelo is AI and can make mistakes — what does that mean?
Last updated 9 November 2026
Short answer
Ruqelo drafts and supports. It can be wrong, incomplete, or out of date, and a fluent sentence is not proof that it is right. You decide, and you verify, before you act, record, or share.
Why AI makes mistakes
- Ruqelo predicts likely text. It does not look each fact up the way you would in a book on the desk.
- It may not have the newest guidance, your local protocol, or a drug change from this week.
- Unclear input is easy to misread: fast dictation, abbreviations, and images.
- It can sound confident when it is wrong. Tone is not accuracy.
Mistakes to watch for in clinical work
Notes
- A finding or a piece of history that nobody said.
- Right and left swapped.
- A unit changed, such as milligrams written as grams, or a time left out.
- A diagnosis added that you did not make.
Reasoning drafts
- A differential that leaves out a serious cause.
- Guidance taken from a version that has since changed.
- A step that does not fit this patient's age or the place you work.
- A firm plan when the facts you gave were thin.
Doses and calculators
- A weight or a unit used that you did not mean.
- A renal or hepatic adjustment left out.
- A calculator result that is only as good as the numbers you entered.
- An adult dose written where a child's dose was needed.
References and evidence
- A citation that does not support the sentence beside it.
- A link that opens the wrong paper or the wrong year.
- A society or a date that does not match the page you open.
- Open the source before you rely on it.
Images
- A finding called that is not on the image.
- A finding that is there and was not called.
- A side, a lead, or a view named incorrectly.
- A normal variant described as disease.
Voice and transcription
- A name, a number, or a drug name misheard.
- A dose heard as a different number.
- Two speakers folded into one history.
- A word that sounds right and means something else.
Translation and text for a patient
- A meaning that shifted in the patient's language.
- A reading level that is too hard, or too simple for what you meant.
- A number, a time, or a dose that did not survive the translation.
- Advice that sounds final when your assessment is still a working one.
Simulation
- A teaching scenario treated as a real patient.
- A practice dose used at the bedside.
- A debrief read as if it were your local protocol.
- A practised referral sent as the referral for a real patient. Simulation is for training. It is never for real patient care.
How Ruqelo reduces the risk
- The line “Ruqelo is AI and can make mistakes.” is shown beside the tools. Copy and export leave that line out of the note.
- When a reasoning draft includes a source link, the link is there for you to open. Not every draft has one.
- A calculator shows the inputs you entered, the result, and the citation for that score. It does not decide whether those inputs are the right ones for this patient.
- Before text is shared with a patient, you can read what they will see and an English back-translation, and you can edit it.
- Ruqelo does not place an order or change the record by itself. A proposed order stays with you until you confirm it. The workspace agent asks you to confirm before it writes.
- Teaching scenarios are labelled as teaching. They are not for the care of a real patient.
Before you act
- Confirm the identifiers you are using, and the side of the body.
- Check every dose against your formulary or a pharmacist, and against weight, kidneys, and liver.
- Open the sources that are cited. If there is no source, do not treat the sentence as cited.
- Compare the draft with the protocol where you work.
- Re-read anything that will enter the record or go to a patient.
- When you are unsure, ask a senior colleague.
- Do not use Ruqelo as the only source in an emergency.
- If the input was dictated or abbreviated, check the words that matter: names, numbers, and drugs.
High-stakes situations
Take extra care with emergencies, doses for children and in pregnancy, high-risk drugs, consent and capacity, and anything a patient will read.
Ruqelo can support the draft. It does not replace your judgement, the policy where you work, or the prescribing references you use.
Found a mistake? Tell us
On a finished answer, use Report this response. The button sits under that answer. Choose a category if you want, add a comment, and send the report.
You can also open the support chat on Help, or use the contact form on that page. Help lists support@ruqelo.com and says the team replies within 24–48 working hours.
Reports are reviewed by the Ruqelo team and used to improve Ruqelo.
Questions clinicians ask
Who is responsible for clinical decisions?
You are. Ruqelo is for licensed professionals as a drafting and organisation aid. Outputs support, and never direct, your own judgement. You review every output before any use. Ruqelo does not diagnose, prescribe, or treat, and it does not replace clinical judgement.
Does Ruqelo replace guidelines or senior advice?
No. Reasoning drafts are there to support your own review of current guidelines, local protocols, formularies, and the patient in front of you. They do not replace that review, or a colleague's advice.
Can I use Ruqelo in an emergency?
No. Ruqelo is not an emergency tool and it is not for patients or the public. In an emergency, contact local emergency services. Do not use a draft as the only source.
What happens to the answers I report?
Use Report this response on a finished answer, or email support@ruqelo.com. Clinical text you submit is processed to produce the output you asked for and is not used to train a model.
How do I check where an answer came from?
When a draft includes a source, open it. Source links are not on every answer. A calculator shows the citation for that score beside the result. Then check both against current local guidance.
Is Ruqelo a medical device?
Ruqelo is intended as clinician-supervised drafting, documentation, education, and reasoning-support software. It is not intended to diagnose, prescribe, monitor, treat, or replace professional clinical judgement. Regulatory classification of AI software varies by jurisdiction and intended use. Users and institutions are responsible for assessing applicable local regulatory requirements before deployment.